Oki B8300 Bedienungsanleitung PDF herunterladen (Seite 63)

Troubleshooting and maintenance — 62

Troubleshooting

Whenever the printer stops or operation is not possible, check the operation panel display for messages.

In most cases these messages will give sufficient information to return the machine to an operating

condition. In cases where this information is not enough, check the list below for more information.

This section describes problems relating to the printer only.

For peripheral issues, see the appropriate sections.

Problem Check Solution or cause

Printer does not operate. Printer plugged in? Plug the printer into a grounded outlet.

Main power switch on? Turn on power switch.

Message indicating need to load paper

displayed?

Load paper.

Message indicating need to replace the toner

cartridge displayed? (ERROR indicator lit at the

same time on the operation panel of the main

unit?)

Replace the toner cartridge. See the

separate operation manual. (Read before

installing the product. ).

Message indicating a paper misfeed

displayed? [ERROR] indicator lit at the same

time on the operation panel of the main unit?)

Remove misfed paper.

Printer is on but data is not received. Correct interface cable properly connected

between the printer and your computer?

Ensure that the correct interface cable is

connected between the printer and your

computer.

Correct printer driver installed? Install the appropriate printer driver.

Has the printer been selected properly in the

application software or, when the printer is

being used as a network printer, has it been

properly registered on the network?

Ensure that this printer is selected in the

application software or use an appropriate

utility to check that the printer is

registered on the network.

Data is received but not printed. Is paper of the specified and type loaded in the

printer?

Load paper, select another paper size or

cancel printing

Printer cannot be selected from

computer.

Printer driver installed correctly? Install the printer driver correctly.

The orientation of the image is incorrect

on the print.

Printer driver orientation setting correct? Correct the orientation in the printer driver.

Image loss has occurred. The image is

larger than the paper.

Zoom printing? Check the zoom setting in the driver.

Black pages. Colour image data printed? Some colour on colour images may be

printed as all black.

Black and white areas are reversed. Negative image printing? Check printer driver setting

Printer prints in reverse order. Reverse order printing selected in the

application software?

Cancel the reverse order printing in the

application software.

Printer stops in the middle of a print job. Too much paper in the exit tray? Remove paper from exit tray.

Printer out of paper? Load paper.

Printing is not on desired paper size. Paper selection of driver set to [AUTO]? Ensure that the desired paper is set in a

paper tray of the printer and select [Auto]

in the paper selection of the printer driver.

Printer resident font cannot be selected

from the application.

Resident printer installed? Install (or reinstall) the resident font

information.

Printer write error occurs when printing

from the parallel port.

Timeout time set too short in the printer driver? Set a longer time in the timeout setting in

the printer driver.

Only one set has been output when

more than one set has been specified.

Size of the file being printed is too large for the

available memory? Check for a printed notice

page.

The print file size exceeds storage capacity

of this printer. Installation of a hard disk

drive will enable printing of larger size

files.

Two-sided printing is specified but only

a notice page is printed.

Two-sided printing of a large number of pages

is specified?

The print file size exceeds storage capacity

of this printer. Print additional sets one at

a time. Installation of a hard disk drive will

enable printing of larger size files.

Printed image is too light or too dark. Exposure control set properly? The printer exposure level can be adjusted

by using a key operator program. Contact

your key operator.

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