MC363dn User’s Guide
About this guide > 10ON-LINE USAGEThis guide is intended to be read on screen using Adobe Reader. Use the navigation and viewing tools provided in
Faxing > 100MANAGING THE PHONE BOOKThe following section describes how to add/remove/modify speed and group dial entries to/from the Phone Book.ADD
Faxing > 10117. Press the Left arrow key to exit the menu.ADDING A GROUP ENTRY TO THE PHONE BOOKThe machine can hold up to 20 group dial settings.
Faxing > 1025. Using the arrow keys, scroll to Delete and press OK.6. At the prompt select Yes to continue or select No to cancel the operation.7.
Faxing > 103INTERNET FAXSENDING A FAX FROM YOUR PC Basic operation1. At the MFP: Place your document(s) with text face UP in the ADF or face DOWN o
Faxing > 104(c) Enter comments if required.(d) If required select the Add an outside call number checkbox and enter the Outside call number as appr
Faxing > 105Advanced operationUsing the options available, you can alter the fax output to suit your needs:FEATURE OPTION DESCRIPTIONInternet FaxAd
Faxing > 106RECEIVING AN INTERNET FAXThe machine automatically prints the internet faxes it receives. If the document is larger than A4 size, the m
Faxing > 107ADDING FAX NUMBERS TO THE PHONE BOOKTo add a fax destination number to the phone book:1. From your application’s File menu, select Prin
Faxing > 1088. Add recipients to the group list:(a) Select a fax number from the Phone book panel on the right hand side.(b) Press the Add-> but
Functions common to copy, fax and scan operations > 109FUNCTIONS COMMON TO COPY, FAX AND SCAN OPERATIONSCONTINUOUS SCAN MODEIf you need to scan, co
Introduction > 11INTRODUCTIONCongratulations on choosing this Multi Function Product (MFP). It is designed with adv ance d features, to give you c
Maintenance > 110MAINTENANCEREPLACING CONSUMABLE ITEMSOnly use genuine original consumables to ensure the best quality and performance from your ha
Maintenance > 1111. Gently raise the scanner.2. Press the cover release (a) and open the output tray (b) fully.WARNING!If the MFP has been powered
Maintenance > 1123. Note the positions of the four cartridges. It is essential that they go back in the same order.(a) Slide the colored release co
Maintenance > 1135. Clean the top of the ID unit with a clean, lint free cloth.6. Remove the new cartridge from its box but leave its wrapping mate
Maintenance > 11412. Gently wipe the LED head surface with a clean, lint free cloth.13. Close the output tray and press down firmly so that the cov
Maintenance > 115IMAGE DRUM REPLACEMENTThe image drum assembly comes complete with its own installation details which give full instructions on rep
Maintenance > 1164. Place the assembly in a safe place away from direct sources of heat and light.5. Pull the locking levers at each side of the tr
Maintenance > 1179. Holding the image drum assembly by its handles, lower it into place in the machine, locating the pegs at the sides into their s
Maintenance > 118FUSER REPLACEMENTThe fuser is located inside the printer just behind the toner cartridges.Switch off the MFP and allow the fuser t
Maintenance > 1197. Holding the new fuser by its handle, make sure that it is the correct way round. The retaining levers (b) should be fully uprig
Introduction > 12Additionally, the following optional features are also available:> Additional paper tray for loading a further 530 sheets to mi
Maintenance > 120CLEANING...THE UNIT CASING1. Switch the printer off. Refer to “Turning off your machine” on page 19 for details.2. Wipe the unit s
Maintenance > 1213. Gently wipe the LED head surface with a clean, lint free cloth.4. Close the output tray and press down firmly at both sides so
Maintenance > 122...THE PAPER PATH IN THE ADFIf marks are found on an image which has been read by the ADF, or the ADF does not feed documents smoo
Maintenance > 123...THE DOCUMENT GLASSThe document glass needs to be cleaned occasionally to ensure optimum image quality and performance.1. Open t
Installing upgrades > 124INSTALLING UPGRADESThis section explains how to install optional equipment into your MFP. This includes:> additional pa
Installing upgrades > 125SETTING THE DRIVER DEVICE OPTIONSOnce your new upgrade has been installed, you may need to update the printer driver so th
Troubleshooting > 126TROUBLESHOOTINGCHECKING THE MACHINE’S STATUSFrom the STATUS key on the control panel, you can check the status of your machine
Troubleshooting > 127CLEARING PAPER JAMSProvided that you follow the recommendations in this guide on the use of print media, and you keep the medi
Troubleshooting > 128IN THE PRINTER SECTION...1. If a sheet is well advanced out of the top of the printer, simply grip it and pull gently to draw
Troubleshooting > 1295. Put the assembly down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the g
Introduction > 13OVERVIEWFRONT VIEW1. ADF unit.2. ADF paper tray.3. Operator panel.Menu driven operator controls and LCD panela.4. Output tray (fac
Troubleshooting > 1306. Look into the printer to check whether any sheets of paper are visible on any part of the belt unit.(a) To remove a sheet w
Troubleshooting > 131through the drum cavity area. Then allow the pressure release lever to rise again.(d) To remove a sheet in the fuser, move the
Troubleshooting > 132(f) Replace fuser unit into the machine and move locking levers (e) toward the rear of the machine.7. If you were duplex print
Troubleshooting > 133(d) Lower the belt unit into place, with the drive gear towards the rear of the printer. Locate the drive gear into the gear i
Troubleshooting > 134> If the sheet is low down in this area and difficult to remove, it is probably still gripped by the fuser. In this case ra
Troubleshooting > 135DEALING WITH UNSATISFACTORY PRINTING SYMPTOMS POSSIBLE CAUSES STEPS TO TAKEVertical white lines can be seen on the printed pa
Troubleshooting > 136DEALING WITH UNSATISFACTORY COPYINGAs well as the suggestions provided in “Dealing with unsatisfactory printing” on page 135,
Troubleshooting > 137FAX PROBLEM CHECKLISTIf a problem occurs, read through the list of problems and solutions before calling for service.The machi
Troubleshooting > 138Machine is connected to a PBX but it is not possible to dial out: Be certain that the dial prefix is entered before the teleph
Before Machine Disposal > 139BEFORE MACHINE DISPOSALBefore this machine is disposed of, it is recommended to erase the registered privacy data and
Introduction > 14REAR VIEWWhen the rear output tray is folded down paper exits the printer through the rear of the printer and is stacked here face
Specifications > 140SPECIFICATIONSMFP model Model NumberMC363dn N34346A, N34346BITEM MC363dnDimensions 427 x 509 x 445mm (W x D x H)Weight 29Kg app
Specifications > 141Regulatory wireless LAN statements-FCC Statement-IC Statement-Europe-CE Declaration of conformity.FCC statementIC statementCaut
Specifications > 142Europe - CE Declaration of ConformityThis equipment complies with the essential requirements of the European Union directive 19
Index > 143INDEXAAddress bookadding a group entry... 81adding an email entry... 80deleting a group entry ... 82deleting an email entry.
Oki contact details > 144OKI CONTACT DETAILSOKI Systems (UK) Ltd.Blays HouseWick RoadEghamSurreyTW20 0HJTel: +44 (0) 1784 274300Website: www.oki.co
Oki contact details > 145OKI Middle East, India and Sub Sahara Africa Building 7W A Dubai Airport Free Zone PO Box 54604 Dubai, UAETel: +971 4 204
46472802EE Rev2www.oki.com/printing/4-11-22 Shibaura, Minato-ku,Tokyo 108-8551, Japan
Introduction > 15CONTROL PANELREF. DESCRIPTION1. Liquid crystal display (LCD)Displays operating instructions and status of your machine.2. Panel
Introduction > 16KEYPAD - CHARACTER SWITCHINGNumbers, upper and lower case letters and symbols can be entered using the keypad. Press the key multi
Introduction > 17CHANGING THE DISPLAY LANGUAGEThe default language used by your MFP for display messages and for report printing is English1. If re
Getting started > 18GETTING STARTEDTURNING ON YOUR MACHINE1. Plug the AC cable into the AC power socket of your machine.2. Plug the AC cable into t
Getting started > 19TURNING OFF YOUR MACHINEBe sure to follow the procedure below every time you turn off the machine.1. Hold down the power switch
Preface > 2PREFACEEvery effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacture
Getting started > 20POWER SAVING MODEIf you do not use the machine for a while, it will enter power saving mode to control the power consumption of
Getting started > 21SLEEP MODEYour machine transitions from power saving mode to sleep mode after a set period of time. In sleep mode the power con
Getting started > 22AUTO POWER OFFWhen your machine is not used for a certain period of time, it turns off the power automatically. Once the machin
Getting started > 23INSTALLING DRIVERS AND UTILITIESThe installation instructions below refer to USB connection. For network connection details ref
Getting started > 24WINDOWS - SCANNER AND PRINTER DRIVERSThe scanner driver is used for “Pull Scan”, i.e. Initiating a scan from your PC via softwa
Getting started > 25MAC - PRINTER DRIVERThe information in this section is based on Mac OS X 10.9. Other versions may appear slightly different, bu
Getting started > 26FAX DRIVERThe fax driver allows you to send faxes directly from your computer without printing the document first.With Oki&apos
Getting started > 27CONFIGURATION TOOLInstallation of the Configuration Tool is optional and can be found on the DVD in the Utilities folder. Follo
Getting started > 28ACTKEY UTILITY The ActKey utility enables the MFP to receive one key touch commands from a connected computer.Installation of t
Getting started > 297. To use ActKey in Local PC mode (i.e. push scanning), it must be set as the program to handle scanner events:(a) Click [Start
Emergency first aid > 3EMERGENCY FIRST AIDTake care with toner powder:If swallowed, give small amounts of cold water and seek medical attention. DO
Paper recommendations > 30PAPER RECOMMENDATIONSYour MFP will handle a variety of print media, including a range of paper weights and sizes. This se
Paper recommendations > 31CASSETTE TRAYSIf you have identical paper stock loaded in another tray (2nd tray if you have one, or multi purpose tray)
Paper recommendations > 32MULTI PURPOSE TRAYThe multi purpose tray can handle the same sizes as the cassette trays but in weights up to 220g/m². Fo
Loading paper > 33LOADING PAPERCASSETTE TRAYS1. Remove the paper tray from the machine.2.Fan the paper to be loaded at the edges (1) and in the mid
Loading paper > 343. Load paper (letter headed paper face down and top edge towards the front of the printer), as shown.4. Adjust the rear stopper
Loading paper > 35> Do not pull the paper tray out during printing (except as described below for the 2nd tray).NOTE> If you have two trays a
Loading paper > 36MULTI PURPOSE TRAY1. Open the multi purpose tray (a).2. Fold out the paper supports (b).3. Press gently down on the paper platfor
Loading paper > 37REGISTERING CUSTOM SIZESTo load custom size paper, you need to register the width and length of the paper before printing.The ran
User authentication and access control > 38USER AUTHENTICATION AND ACCESS CONTROLIf your Administrator has enabled access control on your machine,
User authentication and access control > 39OPERATION FROM THE COMPUTERPrinting from Windows1. Open the file you want to print.2. From the File menu
Environmental information > 4This product contains software developed by the Heimdal Project.Copyright (c) 1995 - 2008 Kungliga Tekniska Högskolan
User authentication and access control > 40Faxing (Windows only)1. Open the file you want to fax.2. From the File menu, select Print.3. Select your
Operation > 41OPERATIONWith its intuitive control panel, this Multi Function Product (MFP) is designed to be easy to use. After the machine has bee
Operation > 42MULTI-TASKINGYour machine can handle more than one task at a time. The table below details which combination of tasks can be performe
Operation > 43LOADING DOCUMENT(S)The MFP can scan/copy/send document(s) either from the ADF (Automatic Document Feeder) or on the glass. If you nee
Operation > 44PLACING DOCUMENT(S) IN THE ADF1. If you have multiple pages, fan the pages to avoid paper jams. The ADF holds up to 50 pages at one t
Operation > 45PLACING DOCUMENT(S) ON THE GLASS1. Open the document cover.2. Place your document with the text face DOWN on the glass:> If your d
Copying > 46COPYINGBASIC OPERATION1. Place your document(s) with text face UP in the ADF or face DOWN on the glass.2. If required, press the Copy b
Copying > 47ADVANCED OPERATIONUsing the options available you can alter the copy output to suit your needs:1. Press the Right arrow key.2. Select r
Copying > 48Image SettingsDensity -3, -2, -1, 0, +1, +2, +3Adjust densityDarker: Keep color intensity and darker image.Lighter: Reduce color intens
Copying > 494. Press the Left arrow key or Back button to return to the start menu.5. If access control is enabled, logout once you are finished to
Contents > 5CONTENTSPreface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2Emergency first
Scanning > 50SCANNINGINSTALLING SCANNER DRIVERS (TWAIN/WIA/ICA DRIVER)This section explains the procedure to install the scanner driver. Before usi
Scanning > 51If the scanner driver has been installed, the setup maintenance program of the scanner driver is displayed. Check the checkbox of Add
Scanning > 5211. If Search MFP is selected, select the machine and click Next.12. Set the scanner driver name and click Next.13. Enter the host nam
Scanning > 5316. Click Finish.For Mac OS X1. Make sure that the machine is connected to the PC and the power switch of the machine is turned ON. Th
Scanning > 547. Read the license agreement and click Continue.8. Click Agree if you agree.9. Click Install.To change the installation location of t
Scanning > 55USING ACTKEY SOFTWAREUsing the ActKey, you can start a scan job in specified settings with a click a button.Installing the Software1.
Scanning > 56SETUP TO USE THE WSD SCANThe following explains how to set up the PC to use the WSD Scan function. In order to use the WSD Scan functi
Scanning > 573. When the balloon message saying that the installation is complete is displayed on the task bar, click the balloon to check the deta
Scanning > 58> USB Memory> Shared Folder> Remote Scan4. Set your scanning options as required. For further details refer to the following
Scanning > 59SCAN TO E-MAILUsing the options available, you can enter E-mail information and alter the scan output to suit your needs:1. Place your
Contents > 6Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41Multi-tasking. . . . . . .
Scanning > 60Add Destination(cont.)To:Cc:Bcc:(cont.)Direct Input Enter E-mail address using the on-screen keyboard.LDAP Simple Search Use the on-sc
Scanning > 61Scan Settings(cont.)Reply To(cont.)Direct Input Enter E-mail address using the on-screen keyboard.LDAP Simple Search Use the on-screen
Scanning > 625. Press the Mono button to scan your document(s) in black and white, or the Color button to scan your document(s) in color.On complet
Scanning > 63SCAN TO SHARED FOLDERBefore sending your document to a file server, profiles should be set up first to speed up the process. A profile
Scanning > 64Scan Setting(cont.)Image Settings(cont.)Background RemovalAuto, OFF, 1, 2, 3, 4, 5, 6Allows you to block out the color background of t
Scanning > 657. Press the Mono button to scan your document(s) in black and white, or the Color button to scan your document(s) in color.On complet
Scanning > 66SCAN TO USB MEMORY1. Plug the USB memory into the USB port at the front of the machine.2. Place your document(s) with text face UP in
Scanning > 675. Press the Mono button to scan your document(s) in black and white, or the Color button to scan your document(s) in color.On complet
Scanning > 68SCAN TO COMPUTERYou can save the scanned data into your local computer. When you press the or , the scan job starts and the ActKey
Scanning > 69CONNECTING VIA USB1. Press the SCAN key on the operator panel.2. Place your document with text face up in the ADF or face down on the
Contents > 7Advanced operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88Fax receiving . . . . . . . . . . . .
Scanning > 709. Press or . WSD SCAN CONNECTION1. Press the SCAN key on the Operation Panel.2. Place the original on the automatic document feeder
Scanning > 71REMOTE SCANThis will launch the Scanner driver from a utility installed on the PC (ActKey, PaperPort, Image, Adobe Photoshop, etc.) an
Scanning > 72SIMPLE SCAN MODEFor Windows1.Place your document with text face up in the ADF or face down on the document glass.2. Start ActKey on yo
Scanning > 735. Start ActKey on your computer.6. Click the scan button you want.The scan job starts.Scan Button Name:For Mac OS X 1. Press the SCAN
Scanning > 747. Press the to select the destination you want and then press OK.8. Press or .9. Start the ActKey on your computer.10. Click a sc
Scanning > 75SECURE SCAN MODE (FOR USB CONNECTION)For Windows1. Press the SCAN key on the operator panel.2. Place your document with text face up i
Scanning > 76MANAGING PROFILESADDING A NEW NETWORK PROFILERegister the information you configured on the computer as a profile. It is necessary whe
Scanning > 77DELETING A NETWORK PROFILETo delete a network profile:1. Press the SETTING button on the control panel to prompt the Setting screen.2.
Scanning > 78MANAGING THE ADDRESS BOOKSETTING SENDER AND REPLY TO E-MAIL ADDRESSES (FROM/REPLY TO)You can set the E-mail address from which E-mails
Scanning > 79CREATING E-MAIL TEMPLATESYou can create up to five E-mail templates with various subject lines and body text.Registering a subject1. P
Notes, cautions and warnings > 8NOTES, CAUTIONS AND WARNINGSFor the protection of your product, and in order to ensure that you benefit from its fu
Scanning > 80ADDING AN E-MAIL ADDRESS ENTRY TO THE ADDRESS BOOKThe machine can hold up to 300 E-mail addresses in the address book. To assign a new
Scanning > 818. Press the Left arrow key to exit the menu.MODIFYING AN E-MAIL ADDRESS ENTRY FROM THE ADDRESS BOOKTo edit an E-mail address entry fr
Scanning > 82DELETING A GROUP ADDRESS ENTRY FROM THE ADDRESS BOOKTo delete a group address entry from the address book:1. Press the SETTING button
Printing > 83PRINTINGThis chapter details how to use the following print options from the control panel:> Job Lists> Print from USB memory>
Printing > 84PRINT FROM USB MEMORYBASIC OPERATION1. Plug the USB memory into the USB port at the front of the machine.2. Press the Print button (1)
Printing > 855. If your file is contained within a folder:(a) Using the arrow keys, scroll to the required folder and press OK.(b) Press OK to sele
Printing > 86SWITCHING ONLINE/OFFLINEIf you wish to alter the print status of your machine:1. Press the Print button (1) on the control panel to pr
Faxing > 87FAXING SENDING A FAX FROM THE MFPThis section details how to send a fax directly from your MFP.BASIC OPERATION1. Place your document(s)
Faxing > 88ADVANCED OPERATIONUsing the options available, you can alter the fax output to suit your needs:FEATURE OPTION DESCRIPTIONFaxAdd Destinat
Faxing > 89Manual feedIf you wish to send multiple sets of documents from the ADF or flatbed, enable the “continuous scan” feature. Refer to “Conti
About this guide > 9ABOUT THIS GUIDEDOCUMENTATION SUITEThis guide is part of a suite of online and printed documentation provided to help you becom
Faxing > 90BroadcastingThis function allows you to send a fax to multiple recipients at the same time. By combining abbreviation dials, groups and
Faxing > 91F Code communicationF Code transmission is a function to communicate, using sub addresses or passwords in accordance with the ITU-T stan
Faxing > 928. Select a type of F code box:> Bulletin Box - refer to “Registering an F code Bulletin box” on page 92> Confidential Box - refer
Faxing > 934. Using the Down arrow key, scroll to I.D.Code and press the Right arrow key:(a) Register an ID Code number (4 digits) using the numeri
Faxing > 94Deleting an F code box1. Press the SETTING button on the control panel.2. Using the Down arrow key, scroll to Admin Setup and press OK.3
Faxing > 95Receiving using a sub address (F code polling)By entering a sub address and ID code, a document stored in the bulletin box of a recipien
Faxing > 96Printing stored documentsPrinting received confidential documents.1. Press the SETTING button on the control panel.2. Using the Down arr
Faxing > 97Fax job view/cancelIf you no longer require a stored fax job, you can cancel and remove it from your MFP’s memory.1. Press the Fax butto
Faxing > 98Receiving faxesThe machine automatically starts fax reception.Receiving callsThe telephone starts ringing when it receives calls.1. Pick
Faxing > 99DRDThis mode allows the machine to detect a distinctive ring if it has been enabled on the phone line. In this mode, the machine disting
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